About
IT Support Specialist with experience providing reliable technical support for hardware, software, and network systems. Skilled in troubleshooting, system maintenance, data entry, and delivering responsive user assistance. Recognized for professionalism, attention to detail, and a commitment to supporting efficient, secure operations.
Currently studying Information Technology at the Syrian Virtual University.
Experience
Zagros General Trading Company — Al-Qamishli
Technical Support Assistant / Data Entry / Logistics Assistant · 2021–2023
- Provided technical support to users.
- Diagnosed and fixed software and hardware problems.
- Maintained computers, printers, and network equipment.
- Entered, organized, and updated data and records.
- Prepared invoices and reports and managed files.
- Followed supply and inventory activities and updated related records.
Ararat Group — Al-Qamishli
Front-End Web Developer · 2019–2020
- Designed and developed web interfaces using HTML, CSS, and JavaScript.
- Organized website content and interfaces.
- Worked on technical requirements for web projects.
Skills
Computer Support
Hardware Troubleshooting
Software Installation
Computer Maintenance
Printer Support
Network Setup
Network Devices
Data Entry
Data Organization
File Management
Microsoft Excel
Reports
Backup & Data Protection
Education
Syrian Virtual University
Bachelor's Degree in Information Technology · 2023 - Present
Industrial Technical Institute, Al-Hasakah
Technical Diploma in Computer Engineering · 2019 - 2021
Certificates
- Google IT Support Professional Certificate
- Excel Skills for Business
- Web Design for Everybody
Languages
Arabic: Native
English: Business Fluent